The cleaning industry is evolving. Since COVID-19, rising demands for documentation, consistency, and quality, along with staff shortages, have made daily operations more challenging.
For many cleaning businesses, the thought of embracing robotics, smart systems, or digital tools can feel both exciting and overwhelming. Some have already taken the first steps. Others are still exploring their options or struggling to get started. But one thing is clear: to stay ahead, technology is no longer a ‘nice to have,’ it’s a necessity in an industry under constant pressure.
To keep up, many businesses are turning to technology, digitalisation, and innovation, not as buzzwords, but as practical tools to bring structure, reduce stress, and save time.
But what do these terms really mean in practice? And how can they make your everyday work easier?
Technology: From tools to smart solutions
Technology uses scientific knowledge to solve practical problems. In cleaning, it has evolved from the first motorised vacuum in 1907 to today’s robotic machines that save water, reduce strain, and deliver consistent results.
Key benefits:
- Reduces physical strain on employees
- Ensures consistent cleaning results
- Supports sustainability through smarter use of resources
Of course, technology comes with considerations. New machines require investment, upkeep, and training. And for many teams, change can raise concerns. The key is introducing technology where it clearly saves time or solves a concrete problem, and involving staff early to build trust and motivation.
Whether you’re just beginning to explore the use of cleaning robots, or you’re already experimenting with smart machines and digital tools, your journey doesn’t need to be perfect from day one. The important thing is to start where it makes the most impact, and be open to trial and error.
Digitalisation: Optimising the everyday
Digitalisation means using digital tools to streamline work. That could be replacing paper schedules with a digital calendar, sending instructions through an app instead of text messages, or registering hours and absences via software instead of handwritten notes.
Think of it like this:
- Digitisation: Converting physical documents to digital files
- Digitalisation: Streamlining tasks through digital tools
- Digital transformation: Rethinking the whole business model using digital systems
Most cleaning companies already do some of this. You may use Excel, WhatsApp, or email, which are all forms of digitalisation. But going a step further can unlock more time and better control.
Key benefits:
- Saves time on planning, payroll, and admin
- Creates transparency in documentation and team co-ordination
- Helps ensure customers get the right service at the right time
Success with digitalisation isn’t just about choosing the right system. Keep the tools simple, explain the benefits clearly, and give your team a chance to share their input.
Start with what adds the most value. Mistakes are part of the process – but they lead to stronger, more sustainable systems.
Innovation: Small steps, big impact
Innovation isn’t always about big changes. It often means small improvements, like using eco-friendly products, redesigning a trolley, or branding your equipment.
There are different types of innovation:
- Incremental: Small, continuous improvements
- Radical: Big changes like adopting robotics
- Disruptive: Tools that replace old methods (like microfiber cloths)
- Architectural: Redesigning how existing tools are used
Why innovation matters:
- Gives your company a competitive edge
- Helps you meet changing client demands
- Boosts employee pride and loyalty
Innovation takes time and resources, but often pays off through better service, improved efficiency, and less burnout. Innovation means trying something new, even if it doesn’t work the first time. Missteps lead to meaningful progress. That spirit of experimentation is what sets forward-thinking cleaning businesses apart.
Looking ahead: Practical steps forward
You don’t need to overhaul your business overnight. Start by asking:
- What’s most time-consuming in your week? Scheduling, payroll, or perhaps complaints?
- Could a simple tool or system fix that?
- What does your team need to make that work?
Invite your employees into the conversation early. They might surprise you with smart ideas, and when they feel included, they’re more likely to support the change.
Training matters too. When your team feels confident with new tools, they’ll be more motivated, and less likely to resist the transition.
Technology and digitalisation aren’t here to replace people. They’re here to support them. And for cleaning businesses ready to modernise, the first step may be simpler than you think.
CleanManager: Designed for the cleaning industry
At CleanManager, we believe that every cleaning company deserves an easier way to operate. Our software platform is built specifically for the cleaning industry, shaped by real-world experiences and feedback from within the industry.
From digital planning and time tracking, to quality control and payroll reporting, our tools are designed to reduce admin, simplify documentation, and give you better control of your daily operations. And with our dedicated support team behind you, you’re never left to figure things out on your own.
Whether you’re cautiously exploring new systems or already rolling out digital tools across your teams, we meet you where you are. Our goal is to make the transition as practical and grounded as possible, because we know that real change doesn’t happen overnight. It happens step by step, through learning, support, and tools that fit your reality.
Discover how CleanManager simplifies your everyday. Try it out and see how CleanManager can simplify your routines. Full access to all features is provided, with no obligation to commit.
Try CleanManager 14 days for free
Don’t hesitate to contact us if you have any questions or need assistance! Write to us at: support@cleanmanager.uk or call at: +44 (0)330 818 3119.